modifying email alerts : Defaults do not suffice

[Andreas Ericsson]

Trevor Warren wrote:
> Morning Friends,
> 

This does not concern the internal operations of nagios code and thus 
doesn't belong on nagios-devel. For a reply anyway, check below.

>  I have been a user of nagios for quite some time now. At one of my
> customers locations we are having issues with the email alerts being
> obtained from NAGIOS. If you see the emails Nagios is sending out you
> will notice that there is no information of the service which has gone
> down but only a change of state to "State : DOWN".
> 
>  This is getting a little painful since these alerts are sent to VP's
> and MD's of the organisation and i would like to send across alerts
> with the right information in it.
> 
>  Plese check these emails below and suggest what modification in need
> to perform in the "misccommands" file to have the emails send out
> proper "Service" information.
> 
>  Thanks in advance friends.
> 
> Trevor
> 
> #####################
> #Alert Email
> #####################
> nagios <nagios at tivolinsdl.co.in> to me
>          Show options    Jan 21 (15 hours ago)
> ***** Nagios  *****
> 
> Notification Type: PROBLEM
> Host: tinsvr1
> State: DOWN
> Address: 172.16.12.14
> Info: (No output!)
> 
> Date/Time: Fri Jan 21 16:17:08 IST 2005
> - Hide quoted text -
> 
> begin 666 InterScan_Disclaimer.txt
> 
> #####################
> #Alert Acknowledgement
> #####################
> 
> nagios <nagios at tivolinsdl.co.in> to me
>          Show options    Jan 21 (15 hours ago)
> ***** Nagios  *****
> 
> Notification Type: ACKNOWLEDGEMENT
> Host: tinsvr1
> State: DOWN
> Address: 172.16.12.14
> Info: Checked by Trevor on 21st Jan 2005
> 
> Date/Time: Fri Jan 21 16:21:36 IST 2005
> - Hide quoted text -
> 


These are host notifications, belonging to the host tinsvr1. As such, it 
can't have and doesn't need a service description field.

> begin 666 InterScan_Disclaimer.txt
> M*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ*BHJ
> 
> 

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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