Notification bug

[Kenneth.ray]

I have noticed that if you put them in different groups it does not stop either
Nagios nor Netsaint from re-notifying that same contact. That is a good thing for
me, because I have notification groups set up so a person might exist in several
groups and receive different notifications for different reasons.

Is this a bug? I can't say it is or isn't, but I would say, if its a bug, then
KEEP IT. I need it.
your information doesnt look like it includes the whole picture, you are only
showing one definition of the users, I suspect one of two things, either these users
are defined somewhere else OR you have the Contact group  microgroup defined
somewhere else as a member of another group, possibly two. This is ok but would
produce the effect your describing. You might want to check that first, If that is
not the case then i would suggest reposting and actually include a service that is
displaying the effect as well as your entire contacts and contact groups. without
this information, IMHO it would be hard to help you further.





Message: 4
Date: Mon, 9 Sep 2002 15:58:46 -0600
From: Terry Simons <galimore at mac.com>
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Notification Bug

Hi,

A while ago I posted that it seemed like I was getting duplicate
messages about outages with Nagios, and that I'd post more when I could
determine whether or not it was true...   Today I noticed that it is
indeed a problem.

Here's the problem:

Bob, Joe, and Sam are all including a "default" template for their
contact information.

Bob, Joe, Sam, and the default template are members of the contact
group.  (I did this because I wanted bob, joe, and sam to have separate
logins for the web interface, but their notifications need to go to the
same mailing list... the config below explains better than I can.)

What I'm noticing is that for each notification that gets sent out, I
get 4 copies of said notification.

This seems like it shouldn't happen based on the filtering rules for
notifications... My understanding is that Nagios should only send one
notification out for each E-mail address/pager/whatever if duplicates
exist.

Here are the relevant configs: (names and E-mail addresses have been
changed)

The 4 contacts which have the same E-mail are microgroup-email, bob,
joe, and sam.

bob, joe, and sam get that information from microgroup-email, as
microgroup-email is the template... but it appears that for all 4 of
these contacts a separate E-mail is getting sent out.

define contactgroup{
         contactgroup_name       microgroup
         alias                   Micro Group
         members                 microgroup-pager, microgroup-email,
bob, joe, sam
}

define contact{
         contact_name                    microgroup-pager
         alias                           Microgroup via Pager
         service_notification_period     microgroup-pager
         host_notification_period        microgroup-pager
         service_notification_options    u,c,r
         host_notification_options       d,u,r
         service_notification_commands   svc-notify-by-pager
         host_notification_commands      host-notify-by-pager
         pager                           microgroup
}

define contact{
         name                            microgroup-default
         contact_name                    microgroup-email
         alias                           Microgroup via E-mail
         service_notification_period     24x7
         host_notification_period        24x7
         service_notification_options    u,c,r
         host_notification_options       d,u,r
         service_notification_commands   svc-notify-by-email
         host_notification_commands      host-notify-by-email
         email                           list1 at foo.com, list2 at foo.com
}

define contact{
         use                             microgroup-default
         contact_name                    sam
}

define contact{
         use                             microgroup-default
         contact_name                    joe
}

define contact{
         use                             microgroup-default
         contact_name                    bob
}






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