lack of notificatons when switching from WARNING to CRITICAL stat e?
atonns at mail.ivillage.com
atonns at mail.ivillage.com
Mon Jan 6 20:34:32 CET 2003
1) It seems that when a service goes from a WARNING to CRITICAL state, I'm
not getting a notification. Basically, I would like warnings to go to opteam
only, and criticals/unknowns to go to oncall only - which is how my current
config is setup. Basically, for a warning, there's no reason to wake someone
up in the middle of the night - it can be dealt with in the morning. But
criticals should be sent to the oncall pager.
2) I'd also like the recovery messages to go to the correct group ONLY -
warning recoveries to opteam only and critical recoveries to oncall only.
Currently warning recoveries go to opteam, but critical recoveries go to
opteam & oncall.
I have read the notifications document
(http://nagios.sourceforge.net/docs/1_0/notifications.html) and it seems
that a switch from WARNING to CRITICAL would satisfy both conditions of "(1)
a notification was already sent out about a problem with the host or service
at some point in the past and (2) the host or service has remained in the
same non-OK state that it was when the last notification went out." because
WARNING and CRITICAL are NOT the same non-OK state.
Any help would be appreciated. For reference, my current config very similar
to:
(email addresses and cosmetic name changes made to prevent SPAM)
define service{
use generic-service ; Name of
service template to use
host_name monitoring-server
service_description CPU
is_volatile 0
check_period 24x7
max_check_attempts 3
normal_check_interval 5
retry_check_interval 1
contact_groups oncall
notification_interval 0
notification_period 24x7
notification_options w,u,c,r
check_command check_cpu!90%!99%
}
define contactgroup{
contactgroup_name oncall
alias On Call Pager
members oncall,opteam
}
define contact{
contact_name oncall
alias On Call Pager
service_notification_period 24x7
host_notification_period 24x7
service_notification_options u,c,r
host_notification_options d,u,r
service_notification_commands notify-by-epager
host_notification_commands host-notify-by-epager
email pager-email at domain.com
pager pager-email at domain.com
}
define contact{
contact_name opteam
alias Operations Group
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,r
host_notification_options d,u,r
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email
email local-mailing-list at domain.com
pager local-mailing-list at domain.com
}
Thanks in advance!
--
"Computer science is as much about computers as
astronomy is about telescopes" -- Edsger Dijkstra
---------------------------------------------------------
Anthony Tonns, UNIX Administrator - atonns at mail.ivillage.com
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