How do you handle odd contacts?

[Subhendu Ghosh]

You could have the host be members of multiple hostgroups - one logical 
and one regional.

-sg

On Wed, 25 Jun 2003, Furnish, Trever G wrote:

> I'm in a quandry.  I have my hosts and services and contacts nicely laid out
> in a functional way (unix servers, windows servers, routers, switches, dns,
> etc) that fits nicely with the job responsibilities of the people who
> normally respond to outages - but now I have one remote admin at one site
> who would like to receive alerts only when one of her systems is down.
> 
> The problem is that in order to send her alerts concerning only her systems
> (one unix box, one windows box), I think I would have to remove her hosts
> from their logical groups and create additional groups (host and contact)
> for just those systems.  That seems like a really bad solution - all I want
> is to allow a contact to get alerts regarding a specific device, without
> screwing up the logical layout of the rest of the config file.
> 
> Am I missing something?  Is there a way to "apply a contact to a host or
> service" instead of the other way around?  How do you handle this at your
> site?
> 
> It seems like the way Nagios handles the connections between contacts and
> hosts and services is only partially complete.  Specificly, I can apply a
> contact group to a hostgroup or a service, but I can't apply a contact (no
> "group") to it.  Nor can I apply a contact or contact group to a single
> host.  It's nice that grouping is available, but it's not so nice that
> grouping is *required*. :-(
> 
> I've been using the template files for several years now but I admit it
> still gives me a headache when I think about it - if I'm missing something
> I'd love any advice.
> 
> I think the situation I have is probably similar to that in lots of
> companies with big branch offices.  I have a core operations team at a
> central head quarters office, but I also have branch offices that usually
> have one or more local admins.  The local admins should only get alerts
> related to their devices (in other words, based on geography); the
> headquarters operations team should get alerts based on their area of
> expertise (unix, windows, routers, etc).
> 
> The only way I can see to satisfy my requirements is to put every host into
> its own hostgroup, just because I can't apply a single contact to a single
> host or service.  What am I missing?
> 
> --
> Trever
> 
> 
> 
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