Not getting email alerts
Quanah Gibson-Mount
quanah at stanford.edu
Wed Aug 25 04:50:01 CEST 2004
--On Tuesday, August 24, 2004 6:55 PM -0700 Joe Rhett <jrhett at meer.net>
wrote:
>> It is willing and able to be notified 24x7. This works as expected with
>> all service notifications.
>
> Yes, but the host or service notification option was set to businesshours.
> Why don't you try making them the same across the board?
Done, and Nagios restarted (I even restarted the entire system, just to
make sure there were no renegade nagios processes lurking about). I'll
note that is how all of our production systems are configured, and they all
have this same issue. I also brought the host back up prior to restarting
Nagios, so everything would be in an OK state:
[1093399400] HOST ALERT: ldap-dev1;UP;HARD;1;PING OK - Packet loss = 0%,
RTA = 2.00 ms
[1093399400] HOST NOTIFICATION:
test-service;ldap-dev1;UP;notify-by-email;PING OK - Packet loss = 0%, RTA =
2.00 ms
[1093399401] GLOBAL HOST EVENT HANDLER: ldap-dev1;UP;HARD;1;notify-smarts
[1093399402] SERVICE ALERT: ldap-dev1;Disk;UNKNOWN;SOFT;1;(No output!)
[1093399402] GLOBAL SERVICE EVENT HANDLER:
ldap-dev1;Disk;UNKNOWN;SOFT;1;notify-smarts
[1093399410] SERVICE ALERT: ldap-dev1;Disk;OK;SOFT;2;DISK OK [3875661 kB
(94%) free on /dev/dsk/c0t0d0s0] [0 kB (100%) free on fd] [0 kB (100%) free
on mnttab] [26776028 kB (99%) free on /dev/dsk/c0t0d0s4] [3965584 kB (99%)
free on swap] [34623920 kB (99%) free on /dev/dsk/c0t1d0s1] [953992 kB
(99%) free on /dev/dsk/c0t0d0s7] [1941152 kB (97%) free on
/dev/dsk/c0t0d0s6] [9000000 kB (100%) free on AFS
[1093399410] GLOBAL SERVICE EVENT HANDLER:
ldap-dev1;Disk;OK;SOFT;2;notify-smarts
[1093400129] HOST ALERT: ldap-dev1;UP;HARD;1;(Host assumed to be up)
[1093400129] SERVICE ALERT: ldap-dev1;Disk;OK;HARD;1;DISK OK [3875661 kB
(94%) free on /dev/dsk/c0t0d0s0] [0 kB (100%) free on fd] [0 kB (100%) free
on mnttab] [26776012 kB (99%) free on /dev/dsk/c0t0d0s4] [3965824 kB (99%)
free on swap] [34623920 kB (99%) free on /dev/dsk/c0t1d0s1] [953992 kB
(99%) free on /dev/dsk/c0t0d0s7] [1941152 kB (97%) free on
/dev/dsk/c0t0d0s6] [9000000 kB (100%) free on AFS
The host was then shut down. I correctly get the first notification:
Notification Type: PROBLEM
Service:
Service State:
Host: ldap-dev1
Host State: DOWN
Date/Time: Tue Aug 24 19:23:36 PDT 2004
Additional Info:
CRITICAL - Plugin timed out after 10 seconds
Logs show:
[1093400604] HOST ALERT: ldap-dev1;DOWN;SOFT;1;CRITICAL - Plugin timed out
after 10 seconds
[1093400604] GLOBAL HOST EVENT HANDLER: ldap-dev1;DOWN;SOFT;1;notify-smarts
[1093400616] HOST ALERT: ldap-dev1;DOWN;HARD;2;CRITICAL - Plugin timed out
after 10 seconds
[1093400616] HOST NOTIFICATION:
test-service;ldap-dev1;DOWN;notify-by-email;CRITICAL - Plugin timed out
after 10 seconds
[1093400616] GLOBAL HOST EVENT HANDLER: ldap-dev1;DOWN;HARD;2;notify-smarts
[1093400617] SERVICE ALERT: ldap-dev1;Disk;UNKNOWN;HARD;1;(No output!)
Now more than 20 minutes have passed. No further alerts have been
received. Nothing more has been entered in nagios.log.
status.log shows that checks are happening regularly:
[1093402139]
HOST;ldap-dev1;DOWN;1093402104;1093400616;0;408976;201490;0;1093400616;1;1;1;1;1;0;0.00;0;1;1;CRITICAL
- Plugin timed out after 10 seconds
[1093402139]
SERVICE;ldap-dev1;Disk;UNKNOWN;1/3;HARD;1093401865;1093402094;ACTIVE;1;1;1;1093400617;0;UNKNOWN;408653;201561;0;0;0;0;1;21;225;1;0;0.00;0;1;1;1;(No
output!)
[1093402154]
HOST;ldap-dev1;DOWN;1093402104;1093400616;0;408976;201490;0;1093400616;1;1;1;1;1;0;0.00;0;1;1;CRITICAL
- Plugin timed out after 10 seconds
[1093402154]
SERVICE;ldap-dev1;Disk;UNKNOWN;1/3;HARD;1093401865;1093402094;ACTIVE;1;1;1;1093400617;0;UNKNOWN;408653;201561;0;0;0;0;1;21;225;1;0;0.00;0;1;1;1;(No
output!)
Updated configs:
define contact {
contact_name test-service
alias Test Service
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,u,c,r
host_notification_options d,u,r
service_notification_commands notify-by-email
host_notification_commands notify-by-email
email page-quanah
}
define contactgroup {
contactgroup_name ldap-qsys-admins
alias LDAP Test Host Administrators
members test-service
}
define hostgroup {
hostgroup_name ldap-qdev-group
alias LDAP QDev Group
contact_groups ldap-qsys-admins
members ldap-dev1
}
define host {
name ldap-qother-template
check_command check-host-alive
max_check_attempts 2
notification_interval 2
notification_period 24x7
notification_options d,u,r
notifications_enabled 1
register 0
}
define host {
use ldap-qother-template
host_name ldap-dev1
alias ldap-dev1
address ldap-dev1.stanford.edu
parents smr-a-3548
}
define contactgroup {
contactgroup_name ldap-qapp-admins
alias LDAP Administrators
members test-service
}
define service {
name ldap-qother-template
max_check_attempts 3
normal_check_interval 2
retry_check_interval 2
check_period 24x7
notification_interval 3
notification_options w,u,c,r
notification_period 24x7
contact_groups ldap-qapp-admins
register 0
}
define service {
use ldap-qother-template
hostgroup_name ldap-qdev-group
service_description Disk
max_check_attempts 3
check_command check_disk!20%!10%
}
--
Quanah Gibson-Mount
Principal Software Developer
ITSS/Shared Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html
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