Problems with check_apc_ups.pl

[Gilbert, Bruce]

Bruce,

Using the new file with the change "require
'/usr/local/nagios/libexec/utils.pm'" results in this error-

Can't locate utils.pm in @INC (@INC contains:
/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl
/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0) at
./check_apc_ups.pl line 19.
BEGIN failed--compilation aborted at ./check_apc_ups.pl line 19.

If I change that line to - use lib "/usr/local/nagios/libexec/"; the script
runs, but each status is returned as unknown.

SNMPGET works with each OID listed in the check_apc_ups.pl script when run
individually.

Thanks again for the effort and help.




-----Original Message-----
From: Friedman, Bruce L. [mailto:Bruce.L.Friedman at snapon.com] 
Sent: Wednesday, March 03, 2004 9:32 AM
To: 'Gilbert, Bruce'
Cc: 'nagios-users at lists.sourceforge.net'
Subject: RE: [Nagios-users] Problems with check_apc_ups.pl


Bruce, 
I turned warnings off in the file I passed to you - also the "use lib
utils.pm" was commented out.  Please check that you are using the new
check_apc_ups.pl file.  Also, you should keep the line "require
'/usr/lib/nagios/plugins/utils.pm'" assuming that is the location of
utils.pm - or adjust it to the correct location of utils.pm from the plugin
distribution.
I found debugging the script was helped by directly running the snmpget
command as follows: 
snmpget -v 1 -c public ups.hostname.com .1.3.6.1.4.1.318.1.1.1.7.2.3.0 
where you substitute your community name for "public" and your hostname for
"ups.hostname.com".  This OID is for upsAdvTestDiagnosticsResults - a value
of 1 indicates OK.
If you do not get a reasonable value for the above snmp command then you
have a problem with either: 
a) the snmp toolkit installation 
b) the configuration of your APC UPS (i.e. community name/IP address
allowed) 
c) other network configuration problems 
I suspect the problem you are experiencing may be found this way. 
regards, 
Bruce Friedman 
Snap-on, Inc. 
eTechnician System Administrator 
bruce.l.friedman at snapon.com 
(847) 478-7262 (voice) 
-----Original Message----- 
From: Gilbert, Bruce [mailto:bruce.gilbert at tmgus.mosaic.com] 
Sent: Tuesday, March 02, 2004 4:29 PM 
To: 'Friedman, Bruce L.' 
Cc: 'nagios-users at lists.sourceforge.net' 
Subject: RE: [Nagios-users] Problems with check_apc_ups.pl 


Bruce, 
First, thanks for the help. 
When running your version I get the following error - 
./check_apc_ups.pl -H 172.23.0.27 
Can't locate utils.pm in @INC (@INC contains: 
/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl 
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl 
/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0) at 
./check_apc_ups.pl line 20 


I had that same problem with the included script that came with the plugins.

Changing the plugin version or yours with the following allows the script to

run, but both give - 
Status: unknown, Batt Cap(%): unknown, Batt Time: unknown, Batt status: 
unknown, Batt temp(F): unknown, Batt repl: unknown, Output load (%): 
unknown, Diag result: unknown, I-Freq: unknown, I-V,Max,Min: unknown, 
unknown, unknown, O-Freq: unknown, O-V: unknown, 
# use lib utils.pm; 
#require '/usr/lib/nagios/plugins/utils.pm'; 
use lib "/usr/local/nagios/libexec/"; 
use utils qw(%ERRORS &print_revision &support &usage); 
If you have any other suggestions, I would appreciate it. I am running 
net-snmp-5.0.9. Would upgrading perhaps alleviate the problem? 





-----Original Message----- 
From: Friedman, Bruce L. [mailto:Bruce.L.Friedman at snapon.com] 
Sent: Tuesday, March 02, 2004 1:03 PM 
To: 'Gilbert, Bruce' 
Subject: RE: [Nagios-users] Problems with check_apc_ups.pl 


Bruce, 
I have made numerous changes to check_apc_ups.pl to get it to work.  Please 
try out the attached file and let me know if it works for you.  I am using 
net-snmp-5.1-2.1 
regards, 
Bruce Friedman 
Snap-on, Inc. 
eTechnician System Administrator 
bruce.l.friedman at snapon.com 
(847) 478-7262 (voice) 
-----Original Message----- 
From: Gilbert, Bruce [mailto:bruce.gilbert at tmgus.mosaic.com] 
Sent: Tuesday, March 02, 2004 11:49 AM 
To: 'nagios-users at lists.sourceforge.net' 
Subject: [Nagios-users] Problems with check_apc_ups.pl 


When running the check_apc_ups.pl plugin it returns the following messages -




./check_apc_ups.pl -H 172.23.0.27 
Output status: unknown | Rem time: unknown | Battery status: unknown | 
Battery temp(C): unknown | Battery repl: unknown | Output load (%): unknown 
| Diag result: unknown 
If I run ./check_snmp with the OID for battery temp or output status it 
returns OK. I've downloaded the APC MIBS, copied them to the appropriate 
folder, and even tried export MIBS=All. 
Is there anything else I am missing or any suggestions? 
Thanks, 
Bruce Gilbert 
Senior Network Manager 
Mosaic Sales Solutions 
  


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_______________________________________________
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Nagios-users at lists.sourceforge.net
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::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null