Integrate with trouble ticket system?

[Grant Adamson / Van CI]

If you are using something like RT (www.bestpractical.com/rt/), you could
just define a new host notification command in nagios and then have email
alerts mailed to support at rtbox.com or whatever your trouble ticket box's
address is. Closing the ticket automatically when the outage ended would
probably be a bit more difficult. Anyone with more RT experience care to
comment?

Regards,
Grant

-----Original Message-----
From: nagios-users-admin at lists.sourceforge.net
[mailto:nagios-users-admin at lists.sourceforge.net]On Behalf Of Jonathan
Nichols
Sent: Tuesday, May 25, 2004 3:01 PM
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Integrate with trouble ticket system?


Hey all,
	Has anyone ever integrated Nagios with their trouble ticket system?
Maybe not stuck them into the same system, but how do you have Nagios
send trouble tickets, and to what system?
	Just doing some research...

-Jonathan


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::: Messages without supporting info will risk being sent to /dev/null