Disable pager alerts for Acknowledgements ?
Michael J McCafferty
mike at m5computersecurity.com
Fri Aug 12 15:41:30 CEST 2005
I considered that, but I can't figure out how to not send acknowledgements
for that new contact. That's really the question; How do I stop
acknowledgement notifications for a contact ?
At 11:30 AM 8/12/2005 +0200, Andreas Ericsson wrote:
>Chris Wilson wrote:
>>Hi Michael,
>>
>>> We have some alerts go to a pager that is in the NOC, for audible alerts
>>>(can't seem to get audible alerts to work with passive service checks, but
>>>audible alerts work great with active service checks and active host
>>>checks).
>>>My NOC people asked if I can get the alerts to only get send to the
>>>pager when
>>>something goes down, not once each for down/critical, acknowledgement and
>>>up/recovery.
>>> I notice the scripts in misccommands.cfg use the variable
>>> $NOTIFICATIONTYPE$
>>>included in the alert. I suppose I could write some kind of wrapper that
>>>gets
>>>called instead of going straight to /bin/mail, but I was hoping there was a
>>>better (faster, easier, more direct) way.
>>
>>Sorry, I don't think it's possible to turn off these other notifications
>>for pagers without turning them off for email as well
>>(notification_options=c would do that for services). A wrapper script is
>>probably your best option.
>
>The normal course of action is to use two different contacts and set the
>notification_options for the contacts to whatever you want them to be.
>
>>Cheers, Chris.
>
>--
>Andreas Ericsson andreas.ericsson at op5.se
>OP5 AB www.op5.se
>Lead Developer
>
>
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