Integration with a ticketing system (HEAT)

Brett Carr brettcarr at ripe.net
Wed Aug 24 10:30:00 CEST 2005


We will shortly be deploying the HEAT ticketing system within our
organisation and I wondered if anybody had any experiences in integrating it
with Nagios, as a starting point I would at least like Nagios to open
tickets automatically (easy to do via e-mail of course) but also close
relevant tickets automatically on recovery messages.

Brett..



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