Service escalations not working as expected?

[Luca Corti]

Hello,

I've got the following service escalation in place.

define serviceescalation {
        host_name		MYHOST
	service_description	Disk Usage
	first_notification	1
	last_notification	2
	contact_groups		MYGROUP
	notification_interval	5
}

define serviceescalation {
	host_name		MYHOST
	service_description	Disk Usage
	first_notification	3
	last_notification	0
	contact_groups		MYGROUP
	notification_interval	0
}

I'd expect the escalation to notify MYGROUP contacts three times at 5
minute intervals when my service is in CRITICAL state. After the third
notification it should stop sending out notifications. 

Unfortunately it goes on sending out notifications until i manually
acknowledge the problem or disable notifications for the service.

Am I missing something?

thanks

Luca




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