Escalations Issues

[Jennifer Fountain]

I am having escalations issues that have been making my eyes roll back
into my head.  All was working fine up until a couple weeks ago and I
cannot figure out way.

Here is a copy of my escalation.cfg (hostnames were removed)

define hostgroupescalation{
	name					Zeroeth_Escalation
	first_notification		1
	last_notification		2
	notification_interval		10
	register			0
	}

define hostgroupescalation{
	name				First_Escalation
	contact_groups
FYI-Contacts,First_Escalation_Contacts
	first_notification		3
	last_notification		5
	notification_interval		10
	register			0
	}

define hostgroupescalation{
	name				Second_Escalation
	contact_groups			Second_Escalation_Contacts
	first_notification		6
	last_notification		0
	notification_interval		10
	register			0
	}

define hostgroupescalation{
	name					First_Fax_Escalation
	contact_groups		Net_Admins
	first_notification		3
	last_notification		0
	notification_interval		10
	register			0
	}

define hostgroupescalation{
	name					First_Clock_Escalation
	contact_groups		Colmar_Clock_Contacts
	first_notification		1
	last_notification		1
	notification_interval		0
	register			0
	}

define hostgroupescalation{
        name                            Helpdesk_Escalation
        contact_groups          	Helpdesk_Contacts
        first_notification              1
        last_notification               1
        notification_interval           0
        register                        0
        }

# Real Escalations For Host Alerts


define hostgroupescalation{
	name
Windows_Zeroeth_Escalation
	contact_groups			Windows_Primary_Contacts
	hostgroup_name			hostgrp1
	use				Zeroeth_Escalation
	}

define hostgroupescalation{
	name
Network_Zeroeth_Escalation
	contact_groups			Network_Primary_Contacts
	hostgroup_name			hostgrp1
	use				Zeroeth_Escalation
	}

define hostgroupescalation{
	hostgroup_name			hostgrp1
	use				First_Escalation
	}

define hostgroupescalation{
	hostgroup_name		hostgrp1	
	use				Second_Escalation
	}

define hostgroupescalation{
	hostgroup_name			Colmar_Fax
	contact_groups			Colmar_Fax_Contacts
	use				Zeroeth_Escalation
	}

define hostgroupescalation{
	hostgroup_name			Colmar_Fax
	use				First_Fax_Escalation
	}

define hostgroupescalation{
	hostgroup_name			Time_Clocks
	use				First_Clock_Escalation
	}

define hostgroupescalation{
        hostgroup_name                  helpdesk_alert_hosts
        use                             Helpdesk_Escalation
        }

#
#
# Service Escalation Templates

# Note: This template is used for multiple Contact Groups
define serviceescalation{
	name
Zeroeth_Escalation_Service
	service_description		*
	first_notification		1
	last_notification		2
	notification_interval		10
	register			0
	}

# Note: Theses templates are used for the contact groups listed only
define serviceescalation{
	name				First_Escalation_Service
	service_description		*
	contact_groups
FYI-Contacts,First_Escalation_Contacts
	first_notification		3
	last_notification		5
	notification_interval		10
	register			0
	}

define serviceescalation{
	name				Second_Escalation_Service
	service_description		*
	contact_groups			Second_Escalation_Contacts
	first_notification		6
	last_notification		0
	notification_interval		10
	register			0
	}

define serviceescalation{
	name
First_Fax_Escalation_Service
	service_description		*
	contact_groups		Net_Admins
	first_notification		3
	last_notification		0
	notification_interval		10
	register			0
	}

define serviceescalation{
	name
First_Clock_Escalation_Service
	service_description		*
	contact_groups		Colmar_Clock_Contacts
	first_notification		1
	last_notification		1
	notification_interval		0
	register			0
	}

define serviceescalation{
        name                            Helpdesk_Escalation_Service
 	  service_description		*
        contact_groups          	Helpdesk_Contacts
        first_notification              1
        last_notification               1
        notification_interval           0
        register                        0
        }

define serviceescalation{
        name                            App_Escalation_Service
          service_description           *
        contact_groups                  FYI-Contacts
        first_notification              1
        last_notification               0
        notification_interval           10
        register                        0
        }


# Real Service Escalations

define serviceescalation{
	name
Windows_Zeroeth_Escalation_Service
	contact_groups			Windows_Primary_Contacts
	hostgroup_name			hostgrp1
	use				Zeroeth_Escalation_Service
	}

define serviceescalation{
	name
Network_Zeroeth_Escalation_Service
	contact_groups			Network_Primary_Contacts
	hostgroup_name			hostgrp1
	use				Zeroeth_Escalation_Service
	}


define serviceescalation{
	hostgroup_name			hostgrp1
	use				First_Escalation_Service
	}

define serviceescalation{
	hostgroup_name			Hostgrp1
		use
Second_Escalation_Service
	}

define serviceescalation{
	hostgroup_name			Fax
	use
First_Fax_Escalation_Service
	}

define serviceescalation{
	hostgroup_name			Time_Clocks
	use
First_Clock_Escalation_Service
	}

define serviceescalation{
        host_name                 	* 
        use                             Helpdesk_Escalation_Service
        }

Any direction would be great.  My eyes have become crossed! Thanks in
advance.


Kind Regards,

Jennifer Fountain
Systems Administrator/Security
R&B Distribution
3400 E Walnut Street
Colmar, PA  18915



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