single notification contact

[Terry]

The idea behind this is to send a single email for each "problem" to
our ticketting system for auto-creation of a ticket.  Sending more
than one email for each problem could create multiple tickets.

On 1/23/06, Don Lewis <donnell.lewis at icoretechnology.com> wrote:
> If I'm not mistaken I believe you would have to set the
> notification_option for that service to just one status, and if you want
> the same service for yourself with different options I believe you would
> have to configure 2 seperate services each with differnt
> notification_options and contactgroups.  If anyone knows different
> please elaborate, cause this is the only way I know to do it.
>
> -Don Lewis
>
> On Mon, 2006-01-23 at 12:05 -0600, Terry wrote:
> > Hello,
> >
> > I have a contact that I want only to receive a single email of each
> > issue.  I dont want email sent to this contact for status changes.
> > Only new issues.  How can I do this?
> >
> > Thanks!
> >
> >
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>


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