Escalation best practices

[Justin Shore]

I've just started rolling out escalations at one of my sites using
Nagios.  I'm not a big escalation buff though.  I have a question that I
couldn't answer via that docs.

Is there any other way of matching up a serviceescalation definition
with a service definition other than the service_description value?  I
use that field for a verbose description of my services (not just SMTP,
HTTP, etc).  For example I use check_snmp_int to check the state of a
serial interface on a router.  The service_description field includes
the circuit provider's name, circuit ID, support telephone #, and a
description of the circuit.  All that text is what's used to match the
serviceescalation definition to the service definition.  I don't know
what else we could match on but I'm hopeful that there's something else.

Many thanks
  Justin

--
Justin Shore, Network Engineer
SKT Business Communication Solutions
Office:  (316) 265-9555 x3217 




-------------------------------------------------------
This SF.Net email is sponsored by xPML, a groundbreaking scripting language
that extends applications into web and mobile media. Attend the live webcast
and join the prime developer group breaking into this new coding territory!
http://sel.as-us.falkag.net/sel?cmd=lnk&kid0944&bid$1720&dat1642
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null