Notification - escalation question

joop3 joop3 at gmx.net
Tue Apr 1 07:36:18 CEST 2008


Hugo van der Kooij <hvdkooij <at> vanderkooij.org> writes:

> 
> 
> joop3 wrote:
> 
> | This is what I would like to achieve:
> |
> | When a host goes down,
> | send out one email to helpdesk.
> |
> | When the host is still down after 1 hour,
> | send out one email to helpdesk manager.
> 
> ....
> | define hostescalation {
> |         first_notification 12
> |         last_notification 13
> 
> That means you want to use the 12th and 13th normal notification to be
> used to escalate.
> 
> But if you fire only 1 message how wil you escalate on the 12th and 13th
> message?
> 
> Hugo.


Hugo,

Thanks for your reply.

You have a point, probably the reason for not working.

I actually expected that the first_notification timer 
is extracted from the normal check_interval.

Do you have a suggestion how to make this work?










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