Notification Woes

[Larry Low]

Service X actively checked every 60 minutes.
Service X passively monitored through SNMP Traps.

Service X receives CRITICAL passively.  E-mail to contact A.  Modify Service
X to actively poll every 5 minutes till recovery.  Email B after 3rd
CRITICAL (10-15 minute delay).

I can't use retry_interval because I want contact A to be notified all the
time and retry_interval is only used on SOFT states.

I was thinking of executing a change in polling interval with an event
handler.

Any insight?

I'm also curious on how flap alerts are handled under serviceescalation.  I
am assuming they are not.

----
Larry Low
4150 N Drinkwater Blvd., 5th Floor
Scottsdale, AZ  85251
Office: 480.385.7045
E-mail: llow at telesphere.com'

Telesphere Networks, Inc




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