Notification Problem
Marc Powell
marc at ena.com
Tue Sep 2 19:39:12 CEST 2008
On Sep 2, 2008, at 12:01 PM, Shaun Martin wrote:
> Hi Marc,
>
> Thanks for looking at my problem as it is driving me nuts why one
> hosts
> alerts and the other does not. I have provided the requested info
> below.
[chop]
>> the Service State Information from the web gui when it should have
>> sent a notification (click on the service name)
> Service State Information
> Current Status:
> WARNING
> (for 3d 22h 36m 52s)
> Status Information: USERS WARNING - 1 users currently logged in
> Performance Data: users=1;1;10;0
> Current Attempt: 1/4 (HARD state)
> Last Check Time: 09-02-2008 12:55:00
> Check Type: ACTIVE
> Check Latency / Duration: 0.205 / 0.186 seconds
> Next Scheduled Check: 09-02-2008 13:00:00
> Last State Change: 08-29-2008 14:22:33
> Last Notification: N/A (notification 0)
> Is This Service Flapping?
> NO
> (0.00% state change)
> In Scheduled Downtime?
> NO
> Last Update: 09-02-2008 12:59:16 ( 0d 0h 0m 9s ago)
> Active Checks:
> ENABLED
> Passive Checks:
> ENABLED
> Obsessing:
> ENABLED
> Notifications:
> ENABLED
> Event Handler:
> ENABLED
> Flap Detection:
> ENABLED
>
>> any nagios.log entries for the service when it should have sent a
>> notification
>
> That is the thing if I click on notifications it does not even report
> sending one. So I know it is now an email issue as nagios never even
> tries
> to send a notification. The weirdest part is I have other hosts
> using the
> exact same templates that do send and log that they send
> notifications for
> hosts and services. This box only sends and logs host notifications.
>
This all looks good... I see no obvious or not-so-obvious problems
with the config. What was the state of the host when this service went
into a non-OK state originally? Nagios will suppress service
notifications if the host check returns a non-OK state.
--
Marc
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