Integration with Request Tracker

[Andreas Ericsson]

Jim Perrin wrote:
> On Tue, Sep 30, 2008 at 3:26 AM, Bo Philip Larsen <boph at tdchosting.dk> wrote:
>> This found on nagiosexchange http://www.nagiosexchange.org/cgi-bin/page.cgi?g=Detailed%2F2542.html;d=1
> 
> Thanks for this, but the limitation the author lists at the bottom is
> just about exactly what I'm running in to. How do you track the ticket
> number between nagios and RT?  Tracking the consistent data for the
> duration of an issue complicates ticket generation/closure a little
> bit :-)
> 
> 

Nagios 3 introduces notification id's. Once you can connect a
notification id and an rt number, you're home free. How to make that
connection is up to you though.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Tel: +46 8-230225                  Fax: +46 8-230231

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