notify by telephone call?
Morris, Patrick
patrick.morris at hp.com
Wed Oct 7 23:09:44 CEST 2009
On Wed, 07 Oct 2009, Furnish, Trever G wrote:
> Thanks, Shadih. I agree with you that it's not a great idea (although with enough work and loving care, I think pagerduty.com is likely to be a hit), and I don't relish the idea of leaving voicemail messages for folks, but I'm going to at least give it a shot. I will also continue sending email notifications for every alert.
>
> I learned long ago that even for text paging, it's always best to send an email copy of every text page -- it helps greatly to avoid folks blaming Nagios when the real problem is their carrier.
I know it's a bit old-fashioned, but I've had a lot of luck with a good
ol' voice modem and a POTS line. If there's one thing modems can do
reliably, it's make a phone call.
A combination of vgetty and Festival really does work pretty well,
assuming you can find a working voice modem these days.
On the downside, picking up the phone and night and hearing that robotic
voice saying "Nagios Nagios..." is just no fun at all.
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