service escalation problem

Terry td3201 at gmail.com
Thu Sep 10 16:04:10 CEST 2009


On Wed, Sep 9, 2009 at 10:08 AM, Terry <td3201 at gmail.com> wrote:
> I have a couple of pretty simple service escalations.  One of them is
> including a contactgroup when I don't expect it to:
>
> define serviceescalation{
>        hostgroup_name          z-allhosts
>        service_description     .*
>        contact_groups          ms
>        first_notification      3
>        last_notification       0
>        notification_interval   30
>        escalation_options      w,u,c,r
>        }
> define serviceescalation{
>        hostgroup_name          z-allhosts
>        service_description     .*
>        contacts                support at foobar.com
>        first_notification      1
>        last_notification       1
>        notification_interval   0
>        escalation_options      w,u,c
>        }
>
>
> pvpesx1 ssh     ms      3       Infinity        0h 30m 0s       24x7    Warning, Unknown,
> Critical, Recovery
> pvpesx1 ssh     support at foobar.com , ms         1       1       Notify Only Once (No
> Re-notification)        24x7    Warning, Unknown, Critical
>
> Why is it adding the 'ms' contactgroup to the 2nd serviceescalation?
>

Any ideas for this question?

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