Problem with notification config
Assaf Flatto
nagios at flatto.net
Mon Apr 26 10:55:08 CEST 2010
Brian Ipsen wrote:
>
> Hi
>
> I’m having an issue with notification handling and escalation….
>
> As far as I can see, the notification counter on a service-check
> increments by one every time a notification is sent – no matter
> whether the notification is a warning or a critical notification.
>
> Well, I have a group of users, that only should receive the first two
> warning notifications – and if the check changes state to critical,
> they should only receive the 2 first critical notifications.
>
> I’ve tried using service escalations – but I don’t think this can be
> used, since warning and critical notifications simply increment the
> notification number by one – the number is not reset when changing
> from warning to critical…
>
> My service escalation config looks like this:
>
> define serviceescalation {
>
> hostgroup_name Hosts-Gold
>
> service_description Service1,Service2,Service3
>
> contact_groups grp-expiration,grp-drift,nt-admins
>
> first_notification 0
>
> last_notification 1
>
> notification_interval 60
>
> escalation_period 24x7
>
> escalation_options w
>
> }
>
> define serviceescalation {
>
> hostgroup_name Hosts-Gold
>
> service_description Service1,Service2,Service3
>
> contact_groups grp-expiration,grp-drift,nt-admins
>
> first_notification 0
>
> last_notification 1
>
> notification_interval 60
>
> escalation_period 24x7
>
> escalation_options c
>
> }
>
> The questions is whether my need for this notification scheme is
> possible during the configuration – or it only can be done by writing
> an event-handler ??
>
> Regards
>
> /Brian
>
From what i can see in your config you are only sending 1 alert in any
case .
what you might want to do is change the notifications to 1-2 in the
warning category and 3-4 when it is critical
that way if it is stay in "warning" - the group is notified in the first
2 notifications only .
If it moves to critical after - they get the next 2 messages .
and you can define a new group ( with the same contacts) and give it the
same setting as the warning but for the critical - and that way cover
both escalation paths.
Assaf
--
Never,Ever Cut A Deal With a Dragon
I am doing a Charity Bike ride On the 27 of June for the
Capital to Coast Charity. Please help by Donating
http://www.justgiving.com/Lovefilm-capital-to-coast
------------------------------------------------------------------------------
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue.
::: Messages without supporting info will risk being sent to /dev/null
More information about the Users
mailing list