The output of $SERVICEOUTPUT$ macro is blank ?

[Mirza Dedic]

The strange thing is..

I replaced "/usr/bin/printf "%b" "***** Nagios *****\"

With "/bin/echo -e **** Nagios *****" and now my alerts include the missing $SERVICEOUTPUT$ information that was not there previously.

I wonder why printf was causing this?

Thanks.

From: Dorfman, Justin [mailto:justin at mahalo.com]
Sent: August/24/2010 10:25 AM
To: Nagios Users List
Subject: Re: [Nagios-users] The output of $SERVICEOUTPUT$ macro is blank ?

Try Replacing:

Info:\n\n$SERVICEOUTPUT$

To:

Info:\n\n $SERVICEOUTPUT$

Notice the space between \n


Regards,

Justin Dorfman
Mahalo.com Inc. > Jr. Systems Engineer
@jdorfman<http://www.twitter.com/jdorfman> | @MahaloSysops<http://twitter.com/MahaloSysops> | Blog: http://bit.ly/aNiWSk

On Tue, Aug 24, 2010 at 9:57 AM, Mirza Dedic <mirde at oppy.com<mailto:mirde at oppy.com>> wrote:
I recently upgraded my Ubuntu OS (8.04 >> 10.04) and Nagios from 3.0 to 3.1.2, and recently I ran into an issue where the data for "$SERVICEOUTPUT$" is never included in my email notification.

It is defined properly in the notification.cfg file as per below:

define command{
        command_name    notify-service-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
}

But in my email, it only has "Additional Info:" with nothing else.

How could I troubleshoot that $SERVICEOUTPUT$ is getting parsed properly and working? Maybe its something with my mail client?

Any help is appreciated.

Thanks.

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