Best Practice: Forgotten Acknowledgements

[Leif J.]

What I'm planning is a way to pass a Ticket to our Ticket system when a 
host/service are down/critical, on that way I will from my current 
overview of assigments also see the issues from Nagios. then it will be 
visible for me every single day when I look a what open problems there are.

/Leif

Den 01-11-2010 17:50, Chris Beattie skrev:
> Acknowledgements add comments to hosts and services, so you could just
> set yourself a reminder to occasionally check the comments link in the
> side bar and look for anything that's getting stale.
>
> -----Original Message-----
> From: Andre Timmermann [mailto:andre at nine.ch]
> Sent: Monday, November 01, 2010 5:29 AM
> To: Nagios Users List
> Subject: [Nagios-users] Best Practice: Forgotten Acknowledgements
>
> Hello list,
>
> from time to time you may acknowledge a problem without solving it at
> once. This will result in forgotten acknowledgements.
>
> What do you do to resolve this issue?
>
> Ist there anything existing which parses the statufiles and writes a
> mail once a week as a reminder (cron-job)?
>
> Greetz,
> Andre
>
>
> ------------------------------------------------------------------------
> ------
> Nokia and AT&T present the 2010 Calling All Innovators-North America
> contest Create new apps&  games for the Nokia N8 for consumers in  U.S.
> and Canada
> $10 million total in prizes - $4M cash, 500 devices, nearly $6M in
> marketing Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to
> Ovi Store http://p.sf.net/sfu/nokia-dev2dev
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>
> ------------------------------------------------------------------------------
> Nokia and AT&T present the 2010 Calling All Innovators-North America contest
> Create new apps&  games for the Nokia N8 for consumers in  U.S. and Canada
> $10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
> Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store
> http://p.sf.net/sfu/nokia-dev2dev
> _______________________________________________
> Nagios-users mailing list
> Nagios-users at lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/nagios-users
> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue.
> ::: Messages without supporting info will risk being sent to /dev/null

------------------------------------------------------------------------------
Nokia and AT&T present the 2010 Calling All Innovators-North America contest
Create new apps & games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null