Escalating notifications
Patrik Båt
pb at osix.eu
Fri Apr 1 09:56:12 CEST 2011
Hello mailinglist!
im trying to get a notification like this:
in first hardstate, email staff. (notication 1)
at the other notification (notification 2) im sending a SMS to the
oncall.
But the problem is, that on recovery im only getting a SMS due to the
sms escalation is in use.
Anyone have any good way to get this to work?
1. MAIL Problem
2. SMS Problem
On recovery:
1. Mail Recovery
2. SMS Recovery
with 2 escalations, i get like this:
1. Mail problem
2. Mail problem, SMS problem
recovery:
1. SMS recovery.
Config:
# SMS
define serviceescalation {
host_name *
service_description *
first_notification 2
last_notification 3
notification_interval 0
contacts oncall
}
define hostescalation {
host_name *
first_notification 2
last_notification 3
notification_interval 0
contacts oncall
}
# MAIL
define serviceescalation {
host_name *
service_description *
first_notification 1
last_notification 1
notification_interval 10
contacts sysadmin.reports
}
define hostescalation {
host_name *
first_notification 1
last_notification 1
notification_interval 10
contacts sysadmin.reports
}
i have tried with diffrent last_notifications and so on, but with no
luck.
Regards Patrik Båt.
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