Nagios email notification, nothing for "aditional information" section.

Andre Kruger Andre.Kruger at TRW.COM
Wed Feb 16 10:32:46 CET 2011


Yeah, for the service-by-email notification you should add
$LONGSERVICEOUTPUT$. I edited your command as follows:
 

define command{
        command_name notify-service-by-email
        command_line /usr/bin/printf "%b" "***** Nagios
*****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$\n$LONGSERVICEOUTPUT$" | /usr/bin/mail -s "**
$NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is
$SERVICESTATE$ **" $CONTACTEMAIL$
}
 

>>> Mirza Dedic <mirde at oppy.com> 2011/02/15 23:58 >>>

Hello,
 
I recently re-installed my Nagios environment and recently found that
using my old configuration that used to work, is not working now; more
specifically the email notification parsing seems to not send
information regarding “additional information” part.
 
Example email notification message that I receive:
 
***** Nagios *****
 
Notification Type: PROBLEM
 
Service: DB Log Watch oppy1
Host: van-oppy
Address: 172.16.4.14
State: CRITICAL
 
Date/Time: Tue Feb 15 11:06:26 PST 2011
 
Additional Info:
 
There is nothing in for additional information, below is the email
notification command being used:
 
define command{
        command_name notify-host-by-email
        command_line /usr/bin/printf "%b" "***** Nagios
*****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState:
$HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time:
$LONGDATETIME$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert:
$HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$
        }
 
define command{
        command_name notify-service-by-email
        command_line /usr/bin/printf "%b" "***** Nagios
*****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$
Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **"
$CONTACTEMAIL$

Any help on troubleshooting this?
 
Thank you!


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