[Nagios-devel] Q: Service Escalation Recovery Notifications.
Paul M. Dubuc
work at paul.dubuc.org
Thu May 26 15:57:00 CEST 2011
Because they HAVE been informed of the problem by earlier notifications, but
not the one notification prior to the recovery. It leaves those contacts
wondering if the problem was ever fixed.
Patrik Båt wrote:
> Why just send a recovery to someone who hasnt been informed of
> problem? :P
>
> On Thu, 2011-05-26 at 09:43 -0400, Paul M. Dubuc wrote:
>> I should have mentioned that whether this works depends on who the default,
>> non-escalated, contacts are for the host or service. In your case, since you
>> have last_notification set to 3, those contacts in your escalation will not
>> get a recovery notification that is numbered 5 or greater unless they also
>> happen to be the default contact for the host or service, which will get the
>> problem notification number 4 and all non-escalated notifications. If you
>> escalate a notification to a contact that is not assigned as a regular contact
>> for the host or service, those contacts don't get the recovery notification
>> (unless they also got the previous problem notification) even if you set up a
>> separate escalation for the recovery notification that specifies all previous
>> contacts.
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