Escalation issues
Alex
mysqlstudent at gmail.com
Mon May 6 05:29:16 CEST 2013
Hi all,
I have a working nagios system on fc17, but I don't think I have the
escalations configured properly. I have the following service
templates defined:
At what point are the services converted to being escalated services
in my sample below?
define service {
name standard-service-24x7
active_checks_enabled 1
passive_checks_enabled 1
parallelize_check 1
obsess_over_service 1
check_freshness 0
notifications_enabled 1
event_handler_enabled 1
flap_detection_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
max_check_attempts 5
# number of min between checks
normal_check_interval 4
retry_check_interval 1
is_volatile 0
check_period 24x7
contact_groups admins
# re-notify every ten minutes
notification_interval 10
notification_period 24x7
notification_options w,u,c,r
register 0
}
define serviceescalation {
name critical-services
first_notification 3
last_notification 10
#contact_groups linux-admins,noc-admins,techs-phones
contact_groups admins-escal
notification_interval 10
register 0
}
I also have a number of services configured such as this:
define service {
use standard-service-24x7
host_name mailhost
service_description MAILQ-pre
check_command check-host-alive
}
define serviceescalation {
use critical-services
host_name mailhost
service_description MAILQ-pre
}
I have also interval_length=60 in nagios.cfg. I don't understand why
admins-escal isn't consulted after three consecutive attempts at
communicating with the service. What am I doing wrong?
Thanks,
Alex
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