Soft states skipped in reports

[Andreas Ericsson]

Strickland, Kristian wrote:
> Hi to all, and Happy New Year.
> 
> On 2004-12-13 22:26, Ethan Galstad wrote:
> 
> 
>>I"ll check into modifying the code to do this during the 2.0 beta 
>>process, but I"m not convinced I want to muddle with the CGIs much 
>>anymore unless there are real bugs.
> 
> 
> On the nagios-users list, there's a thread that points out a bug that affects 
> the "Service State Trends".  From a post by Eric Bollengier:
> 
> ----------------- quote
> 
>  [1099042385] SERVICE ALERT: test;ssh;CRITICAL;SOFT;1;Connection refused
>  [1099042445] SERVICE ALERT: test;ssh;CRITICAL;SOFT;2;Socket timeout
>  [1099042525] SERVICE ALERT: test;ssh;CRITICAL;HARD;3;Socket timeout
>  [1099042715] HOST ALERT: test;DOWN;SOFT;1;CRITICAL
>  [1099042725] HOST ALERT: test;DOWN;SOFT;2;CRITICAL
>  [1099042735] HOST ALERT: test;DOWN;SOFT;3;CRITICAL
>  [1099042745] HOST ALERT: test;DOWN;SOFT;4;CRITICAL
>  [1099042755] HOST ALERT: test;DOWN;HARD;5;CRITICAL
>  [1099042755] SERVICE ALERT: test;ping;CRITICAL;HARD;1;CRITICAL
>  [1099042935] HOST ALERT: test;UP;HARD;1;PING OK
>  [1099042935] SERVICE ALERT: test;ping;OK;HARD;1;PING OK
>  [1099042945] SERVICE ALERT: test;ssh;CRITICAL;SOFT;1;Socket timeout
>  [1099043005] SERVICE ALERT: test;ssh;OK;SOFT;2;TCP OK
>  
>  ====> BUG ssh is in CRITICAL HARD STATE, but OK is SOFT !!
> 
> ----------------- end quote
> 
> I've had this same thing happen to me, though with a different service.  The 
> result is a 5 day 8 hour block of "critical" in my report unless I edit the 
> proper log file and change the SOFT to HARD.
> 
> Either fixing the real problem OR including SOFT states in reporting would show 
> the correct states.
> 

I've already supplied a patch for this issue (I think). Search the 
archives for it and you should be able to find it.

> Thanks,
> --Kristian
> 
> Kristian Strickland, BSc Math & CompSci (StFX '94)
> IBM (e)server Certified Specialist:
>   -> pSeries AIX System Administration  -> pSeries AIX System Support
> System Support Specialist (AIX, OpenVMS & FreeBSD) for
>   Co-op Atlantic in Moncton, NB, Canada
> 
> My Books:
> AIX admin:   http://www.redbooks.ibm.com/abstracts/sg246191.html
> AIX support: http://www.redbooks.ibm.com/abstracts/sg246199.html
> 
> Please R.U.N.S.A.F.E.
> http://www.jmu.edu/computing/runsafe
> 
> 
> 
> 
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-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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