Two Service Escalation Bugs

matthias eble matthias.eble at mailing.kaufland-informationssysteme.com
Thu May 7 11:51:08 CEST 2009


On Wed, 2009-05-06 at 14:36 -0700, Mark Gius wrote:
> The second bug is an annoyance for me.  When defining a service 
> escalation, I found that the following escalation will generate _no_ 
> service escalations, and will not give any errors or warnings.
> 
>     define serviceescalation {
>     hostgroup_name   myHostgroup
>     escalation_period workhours
>     escalation_options c,u,r
>     }
> 
> My assumption for how this behaved was that it would match all
> services 
> of the hostgroup.

I've stumbled over something similar yesterday. I defined a
servicedependency which simply didn't work. My mistake was that I set
the first notification flag, but not the last notification flag. Setting
the last_notification value to 0 solved my problem (which was what I
intended by omitting last_notifications). But I didn't dive in
xodtemplate stuff to fix this issue due to current situation.

HTH
Matthias


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