Bug?: Custom notifications ignore contact notification options

[Jochen Bern]

On 07/27/2011 11:00 PM, Paul M. Dubuc wrote:
> I just discovered what looks like a possible bug in the "Send custom 
> host/service notification" command in Nagios 3.2.3. [...] The command
> description says that "Custom notifications normally follow the regular
> notification logic in Nagios. [...]"
> I didn't use either the Forced or Broadcast option and the OK status 
> notification goes to contacts that have only 'c' (critical) or 'd' (down) for 
> their service/host_notification_options and escalation_options.  Is this a 
> bug?  Seems like this should only happen if the Broadcast option is checked.

FWIW: Nagios suppresses regular OK/RECOVERY notifications unless the
contact in question did get a notification for the preceding non-OK
state. In your case, there *was no* preceding non-OK state, so if the
analogy were taken *that* far, CUSTOM notifications for services in an
OK state would *never* get sent. I don't think you'd want that. ;-)

CUSTOM notifications carry the current state as additional information,
not as their raison d'être - pretty much like FLAPPINGSTART and -STOP
notifications. The reach of FLAPPING* notifications is controlled by
their own notification_option, 'f'. It would certainly be possible to
define a new notification_option for CUSTOM notifications, but unless
you can restrict the semantics of such notifications to something
narrower than "whatever the guy was thinking when he typed the
gobbledygook into the comment field", I fail to see how a contact could
be really sure that such notifications will never be relevant to him.

Regards,
								J. Bern
-- 
Jochen Bern, Systemingenieur --- LINworks GmbH <http://www.LINworks.de/>
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