Acknowledgements during soft state reset on hard change
Jim Avery
jim at jimavery.me.uk
Wed May 11 23:48:12 CEST 2011
On 11 May 2011 22:31, Ton Voon <tonvoon at gmail.com> wrote:
> Hi!
>
> I've just committed a patch in trunk which fixes a problem where if a user acknowledges a problem while it is in a soft state, a subsequent hard state change will cause the acknowledgement to be reset.
>
> I think this is a bug, although arguably it is undocumented behaviour.
It would be nice if the cgi would actually allow acknowledgement of a
problem while in a soft state. As a user, it's a bit annoying to have
to wait for the hard state before acknowledging something which pops
up on the problem screen.
thanks,
Jim
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