[Nagios-devel] Q: Service Escalation Recovery Notifications.

[Patrik Båt]

Are you sure about that?

The documentation says:
"If, after three problem notifications, a recovery notification is sent
out for the service, who gets notified? The recovery is actually the
fourth notification that gets sent out. However, the escalation code is
smart enough to realize that only those people who were notified about
the problem on the third notification should be notified about the
recovery. In this case, the nt-admins and managers contact groups would
be notified of the recovery."

On Wed, 2011-05-25 at 13:56 -0400, Paul M. Dubuc wrote:

> This works as long as the problem doesn't last longer than 3 notification 
> intervals.  Recovery notifications that are numbered higher than 4 won't be sent.
> 
> Patrik Båt wrote:
> > # SMS
> > define serviceescalation {
> >          host_name *
> >          service_description *
> >          first_notification 2
> >          last_notification 3
> >          notification_interval 0
> >          contacts oncall
> > 	}
> >
> > define hostescalation {
> >          host_name *
> >          first_notification 2
> >          last_notification 3
> >          notification_interval 0
> >          contacts oncall
> > 	}
> >
> > # MAIL
> >
> > define serviceescalation {
> >          host_name *
> >          service_description *
> >          first_notification 1
> >          last_notification 1
> >          notification_interval 10
> >          contacts sysadmin.reports
> > 	}
> >
> > define hostescalation {
> >          host_name *
> >          first_notification 1
> >          last_notification 1
> >          notification_interval 10
> >          contacts sysadmin.reports
> > 	}
> >
> > # Recovery
> >
> > define serviceescalation {
> >          host_name *
> >          service_description *
> >          first_notification 2
> >          last_notification 3
> >          notification_interval 0
> >          contacts sysadmin.reports
> >          escalation_options r
> > }
> >
> > define hostescalation {
> >          host_name *
> >          first_notification 2
> >          last_notification 3
> >          notification_interval 0
> >          contacts sysadmin.reports
> >          escalation_options r
> >
> >
> > This is working for me, to notify both via sms and email. eg 2 contacts.
> >
> >
> >
> > On Fri, 2011-05-20 at 22:22 +0200, Andreas Ericsson wrote:
> >> On 05/20/2011 06:05 PM, Max Schubert wrote:
> >>> Hi,
> >>>
> >>> On Thu, May 19, 2011 at 10:10 AM, Andreas Ericsson<ae at op5.se>   wrote:
> >>>> On 05/19/2011 03:32 PM, Paul M. Dubuc wrote:
> >>>>> OK, but wouldn't it be nice if all contacts who got an error notification were
> >>>>> able to get the recovery message instead of just the one last notified?  Is
> >>>>> there any way to do that?  Setting up an explicit serviceescalation for
> >>>>> recovery notifications doesn't seem to work.
> >>>>>
> >>>>
> >>>> Max Schubert is working on a patch that does something similar to that.
> >>>> If he doesn't complete it, I might take a look at adding it myself.
> >>>
> >>> I will send out my partial patch to the list sometime today along with
> >>> an explanation of my thinking / approach for it - feel free to use it
> >>> or discard it as you see fit :)!
> >>>
> >>
> >> Rest assured, I will ;)
> >>
> >> Our customers have raised voices about simplifying the notification
> >> logic though. This discussion actually spawned that voice-raising,
> >> which is nice. Either way, it might be that I end up either taking
> >> your patch or implementing the "everyone who gets problem notifications
> >> also get recovery notifications".
> >>
> >
> >
> >
> > ------------------------------------------------------------------------------
> > vRanger cuts backup time in half-while increasing security.
> > With the market-leading solution for virtual backup and recovery,
> > you get blazing-fast, flexible, and affordable data protection.
> > Download your free trial now.
> > http://p.sf.net/sfu/quest-d2dcopy1
> >
> >
> >
> > _______________________________________________
> > Nagios-users mailing list
> > Nagios-users at lists.sourceforge.net
> > https://lists.sourceforge.net/lists/listinfo/nagios-users
> > ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue.
> > ::: Messages without supporting info will risk being sent to /dev/null
> 


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