Host Group Notifications - Possible displaysuppression?

[Nolan Martin]

Well, the host escalation work around  is not working exactly as I
expected.  

I configured a separate department admin and associated group.  I
created a host escalation configuration for a test server and assigned
the corresponding department admin as the contact group under
contact_groups and configured it for a first_notification of 1 (since I
want them to be notified along with our administrators upon the first
instance of a host down event).

What I found is this.  After implementing the host escalation,
notifications processed fine for the department admin, but not for
administrators on my side (doing a simulated host down event).  However,
when I disable the escalation for that test server and then simulate a
down event, the notifications resume again for administrators on my
side.

I understand that I am using escalations in a non-traditional sense, in
that the first_notification would typically be greater than 1.  However,
I did not expect (based on the documentation at hand) that setting it to
1 would basically hijack other notifications.

Nolan 

>>> "Nolan Martin" <Nolan.Martin at co.travis.tx.us> 09/20/02 02:25PM >>>
Looks like host escalations will do the trick.  Although I won't truly
be using them for escalation, they obviously allow the flexibility to
notify on an individual host or service basis, without adding extra,
undesired hostgroups.

I have not gotten to the stage of implementing any type of escalation
policy, so I have not reviewed escalations or considered them in terms
of a workaround solution for this problem.

Thanks for the idea Darren.

Nolan

>>> Darren Gamble <Darren.Gamble at sjrb.ca> 09/19/02 03:54PM >>>
Good day,

> The problem I have is how to handle notifications for devices that
> belong to another department.  I only want the department admins to
> receive specific notifications for their devices.  As such, I 
> can't just
> simply add them as a contact groups for the overall host group of
> NetWare servers (for example).  I understand I can create additional
> host groups and assign the hosts to more than one group.  
> 
> But...  if I go that route, I will then have a whole range of host
> groups displayed on each console.  I am happy with my major
groupings
> and don't want to clutter the console with individual department
> groupings as well.

Alas, that's probably the best way to do it, which is similar to what
I
do.
If you don't want the host groups to clutter up your display, you may
want
to prefix the name of your host groups in a way that makes them appear
together (i.e. your "host type" host groups first and then your "the
same
people admin us" groups second) .  I don't believe there is any way to
suppress the display of a group outright.  Feature request?  It
probably
won't be too hard to code yourself.

Alternatively, if your server admins never need access to the .cgi
programs
(i.e. they only care about the e-mail notifications), you could
instead
leave your groups as they are, and instead use host and service
escalations
to independently control who's notified for what.  Check the docco for
more
information on those.

============================
Darren Gamble
Planner, Regional Services
Shaw Cablesystems GP
630 - 3rd Avenue SW
Calgary, Alberta, Canada
T2P 4L4
(403) 781-4948


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