Different escalations for day vs night?

[Eduardo Leitão]

Hi
Do you have already make the escalations?? can you help me doing one
escalations similar to this one.

Thanks
Edu

On Wed, 2003-04-23 at 02:56, Benjamin Feen wrote:
> Hi all,
> 
> Here's a fun challenge:
> 
> In my environment, we need to have two different escalation schemes:
> one for work hours and one for offhours.
> 
> 8AM-9PM M-F: 
> 1. Email unixteam
> 2. After 5 minutes, page unixadmin1.
> 3. If unixadmin1 doesn't respond within 15 minutes, page unixadmin2
> 4. If unixadmin2 doesn't respond within (another) 15 minutes, page unixadmin3
> 
> The night and weekend schedule is similar, but the delays are 30 minutes.
> 
> This kind of thing is pretty common... how are folks implementing split
> schedules like this?
> 
> This would all be so easy if you could specify a time period in
> escalations...  is that coming in 2.0? Please? :)
> 
> 
> Thanks in advance,
> B
> --
> Benjamin Feen
> benjamin(AT)feen.com
> http://www.monkeybagel.com
> 
> 
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