Service Escalations and notification_interval

[Sam Stickland]

Thanks the reply,

I understand what you are saying about the notifications not occuring unless
a service check is preformed, but the retry_check_interval is 1.

The service templateit is based on is:

defineservice {
name                            standard-service
use                             generic-service
register                        0;
is_volatile                     0
check_period                    24x7
max_check_attempts              3
normal_check_interval           5
retry_check_interval            1
notification_interval           120
notification_period             24x7
notification_options            w,u,c,r
}

Surely that means that it will check the service once a minute once it is
critical? Unless the notification_interval is based on the
normal_check_interval?

I'll look into trying the hostgroup escalations for the escalation problem,
but it doesn't seem the most optimal solution, just a workaround.

Sam

----- Original Message -----
From: "Brian Snead" <BSnead at infosysnetworks.com>
To: <nagios-users at lists.sourceforge.net>
Sent: Wednesday, July 23, 2003 3:14 PM
Subject: RE: [Nagios-users] Service Escalations and notification_interval


> The reason it happens every five minutes is because notifications don't
occur unless a service check is performed. Therefore, nothing has changed to
kick off a notification until the check is performed.
>
> You asked if you could have different notification intervals for the same
service. I think you can if you use host group notifications and have the
service belong to two hostgroups.
>
> Hope this helps, I am struggling with controlling notifications right now
myself.
>
> Brian.
>
> -----Original Message-----
> From: Sam Stickland [mailto:sam_ml at spacething.org]
> Sent: Wednesday, July 23, 2003 9:19 AM
> To: nagios-users at lists.sourceforge.net
> Subject: [Nagios-users] Service Escalations and notification_interval
>
>
> Hi,
>
> I've written a couple of programs - one that does notification via MSN,
and
> one via SMS.
>
> I used the following the service-escalation configuration on a service:
>
> define serviceescalation {
>  host_name                 myhost
>  service_description       myservice
>  first_notification        1
>  last_notification         0
>  contact_groups            admins-msn
>  notification_interval     1
> }
>
> define serviceescalation {
>  host_name                 myhost
>  service_description       myservice
>  first_notification        1
>  last_notification         0
>  contact_groups            admins-sms
>  notification_interval     120
> }
>
> Now I kinda wish that I'd read the documentation a little more carefully
;)
> It was meant to notify the admins via MSN regulary, but only send out a
> notification via SMS once every two hours. But of course, what actually
> happens is that it uses the smallest notification_interval for both the
> contact-groups. (Just as well I was only testing this to my phone!).
>
> So I have two questions:
>
> a) Is it possible to define two, overlapping, service escalations for one
> service, with different notification_intervalS? Or will I have to
duplicate
> the service defination?
>
> b) Why is it that the notifcations occured once every five minutes, not
once
> every minute as the notification_interval suggests? Is this a multiplier
of
> some other value? A look at services.cfg suggests it's
> 'notification_interval x normal_check_interval' since
normal_check_interval
> is the only property with a value of five.
>
> Sam
>
>
>
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