Notification issue

[Mueller, Karl]

You could change your filters in your contacts to only allow the
specific types of messages you want:

service_notification_options		w,u,c,r  (default)

Change to:

service_notification_options		w,u,r (email)

service_notification_options		c,r	(pager)

However, this will affect ALL services! 

Another option is to create contacts with these options set that only
exist for those services you're talking about.  In other words, your
regular contacts handle most services, but your duplicate contacts
handle the "warnings only" or "critical only" emails.

Karl


-----Original Message-----
From: nagios-users-admin at lists.sourceforge.net
[mailto:nagios-users-admin at lists.sourceforge.net] On Behalf Of Charles
Lacour
Sent: Friday, April 23, 2004 12:53 PM
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Notification issue

I'm a newbie to Nagios, so bear with me if this is a stupid question. I
_did_ read
the documentation, but couldn't find anything on this subject.

What we want to do is for each service checked, have an email sent to a
group
email account if it is a WARNING state, and a page sent to the oncall
pager if
it is in a CRITICAL state.

Getting things to both the email account and the pager work fine, and
the right codes
are coming out of the plugin. (It's a bash script we wrote.)

My problem is that I either get notifications to _both_ places, or none.
The whole
point in classifying something as a warning rather than critical (to us)
is that the
warnings are not nearly as urgent.

I obviously could set up something like clacour-warning and
clacour-critical as a
contact, with different notification info for each, but that is very
much NOT what
we want to do. It makes contact management twice as hard (if not more
so).

To make sure I'm being clear, here's what I want:

If the status is WARNING, it sends out an email, and _only_ an email.
If the status is CRITICAL it sends out a page. (An email in addition
would be ok.)

Ideally, when the status changed back to OK, if we had notification for
that event
turned on, it would send out that notification the same way, but
email-only would
probably be acceptable. (We usually know when the service is back up
before
Nagios does.) If worse comes to worst, we could simply turn this
functionality off.

I want to get all this functionality without having 5 or 10 plugins for
everything I
want to check, just so I can tailor things to the way I want them. I
want to set
one or two configuration parameters in Nagios, one time, and have it be
automagical
from then on.

Running Nagios 1.1, if it matters.

If anyone can help, thanks much!



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::: Messages without supporting info will risk being sent to /dev/null