Single notification to a contact

[Byron OBrien]

All,

I am running Nagios 1.2 on a Solaris 8 box with Perl 5.005_03.
Everything is working fine, but I have a desire to send a
single notification for a host/service alert to a given contact, while
continuing to send recurring notifications to other contacts.

The reason is that I want to automatically open a trouble ticket in our RT
implementation via the email gateway, but when multiple emails are sent
via the gateway, multiple tickets are opened for the same issue.
However, I want to send recurring notifications out to our admins
pagers, in case pages are missed for some reason.

I have tried implementing this using an escalation configuration like
the one below:

define hostgroupescalation{
        hostgroup_name                  db
        first_notification              1
        last_notification               1
        contact_groups                  noc,RT
        notification_interval           0
        }

That results in one notification being sent to the RT mail gateway (right
behavior), but only one page going out to the NOC admins (wrong behavior).

Has anyone else implemented something like this with any success?

Thanks in advance,

Byron O'Brien
byron at rdrop.com



-------------------------------------------------------
This SF.Net email is sponsored by OSTG. Have you noticed the changes on
Linux.com, ITManagersJournal and NewsForge in the past few weeks? Now,
one more big change to announce. We are now OSTG- Open Source Technology
Group. Come see the changes on the new OSTG site. www.ostg.com
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null