Best Method for delays

[Wheeler, MG]

RH 9
Nagios Plug-ins 1.2

We have a few services that we have monitoring setup (SMTP, POP3, HTTP etc) on two NT servers. The admins for the NT side of the house want to be paged from 6am-10pm on the second failure but during Off hours they want to wait until at least 10 failures (hoping to catch some sleep while it fails for Japan and Europe.)  I setup two different "Services" for these with different delays in them. They both page the same contactgroup which is paged 24x7 in the contactgroup itself.  My question is there a simpler way to have done this? Or a more efficient way to have done this?  I thought about separate contacts or separate contact groups and using Escalations and am not sure which is better.


Ideas ??

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