Problem with false status

[Marc Powell]

> -----Original Message-----
> From: lmcilwain [mailto:lmcilwain at opnet.com]
> Sent: Friday, August 20, 2004 8:20 AM
> To: nagios-users at lists.sourceforge.net
> Subject: Re: [Nagios-users] Problem with false status
> 
> I sent this to the group yesterday and no one responded, does this
mean
> that no one knows how to help me solve this problem that is supposed
to
> be so simple????

No it means -	
	a) You didn't provide enough information for us to begin to help
you. Please provide nagios version, plugins version, OS and version,
specific host and service definitions for the host in question as well
as the specific host check_command definition (from commands.cfg), the
service check_command definition from the example you'll provide above
and any log entries related to this problem that seem relevant. That
should be a good start. Right now all we know is that nagios thinks a
host is down that isn't and that as a new nagios user who is unfamiliar
with the program, you've checked things and they look ok. We don't even
know how you're checking to see if the host is up.
	b) We are not a dedicated Nagios support department. The vast
majority of us are users such as you who often have other more pressing
matters to attend to than trying to figure out vague problem reports.
The more specific and relevant the information that is in a problem
report generally relates directly to how quickly you get an answer. If
you require dedicated support there are over 100 commercial entities
that will provide that service to you for a fee.

--
Marc

> 
> 
> On Aug 19, 2004, at 2:50 PM, lmcilwain wrote:
> 
> > Hello all,
> >
> > I am new to installing nagios and I am having a common problem that
I
> > can't seem to solve.
> >
> > Right now I have configured nagios to monitor a machine to check and
> > see if it is up or down using ping.  Nagios has noticed that the
> > particular machine was done when I did a reboot to test to see if
the
> > notification was working.  That worked with no problems.  However...
> > Now that the machine is back up and running, nagios is still saying
> > that this machine is down.  If I look at the web interface it says
> > that its down and I am getting a page every 2 hours letting me know
> > that the machine is still down.  I can get the machine that it is
> > monitoring with no problems and even the machine that nagios is
> > running on can get to this machine.
> >
> > I checked the FAQ on nagios.org and it told me to "Make sure that
the
> > host check command in your host definition is configured correctly."
> > Unfortunately I don't know which file they are talking about.  I
> > checked the hosts.cfg file and it seems to be fine (from what I can
> > tell).  Can anyone give me a better idea of what I am looking for
and
> > how to solve this?
> >



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