Treat timeouts as "Unknown"

[Andreas Ericsson]

Randie Waddell wrote:
> Hello,
> 
> I have the same problem as Ling, I have a service check that is reporting 
> "critical" and sending a notification when it times out, and would just like 
> it to go to "unknown".  Doesn't it make more sense for it to go to an 
> "unknown" state when the service check timesout? 
> 

No. As most of the service checks control the functionality of a 
networking service, said service can be said to malfunction when a check 
times out (i.e. a webpage takes too long to load, or a mailserver 
doesn't respond within a set limit of time). I think more or less all of 
the plugins return critical when they time out, so you'd have to patch 
each and every one of them. The suggestion Jason Martin came up with, to 
patch the nagios core, most likely wouldn't work, unless the timeout 
value specified by Nagios (which is only there to prevent stray 
processes from lingering forever) is reached by the plugin.

> Any information would be appreciated.
> 
> Randie
> 
> On Tuesday 24 August 2004 02:41 pm, Ling Zhang wrote:
> 
>>Hi,
>>
>>I would like to have nagios treat some of the service check timeouts as
>>"unknown" instead of "critical". Any idea how to do that?
>>
>>Thanks.
>>
>>Ling
> 
> 
> 
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-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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