Contact methods

[Andreas Ericsson]

Daniel Benoy wrote:
>>You only need one contact to log in. Set up jdoe (for email), jdoe-pager
>>(for pager alerts) jdoe-im (for im) and so on. Use jdoe to log in. Put
>>them all in the same contactgroup and you're good to go.
> 
> 
> So, if I put jdoe, jdoe-pager and jdoe-im into the group 'jdoe-user'  jdoe 
> will be able to access things, even if jdoe-pager is the only contact for a 
> specific service (and jdoe is not) ?
> 

Yes but wrong. jdoe will be a designated contact because of his 
membership in the "jdoe-user" group. The contact 'jdoe' doesn't need to 
get notifications 24x7 though, and that's what you wanted, wasn't it?

On a side note; It's customarily preferrable to have emails sent 24x7 to 
all admins that are to be contacted one way or another for a particular 
host/service, since it doesn't interfere with their 
lunch-hours/sleep/vacation/whatever, but still lets them keep track of 
whatever problems has occured when they get back to the office.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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