Acknowledgement of 'soft' problems?

Benoit Panizzon benoit.panizzon at imp.ch
Tue Oct 12 13:06:08 CEST 2004


Hi all

I have a request from our supporters here.

Most of the checks are run two or three times before they get into 'hard' 
status and notifications get sent.

Now some of our supporters keep watching the 'Service Problems' screen and 
would like to be able to acknowledge a problem before it get's to 'hard' 
status so that notifications don't get sent out at all.

Is there a way to achieve this behavior?

Similar question. Is there a way to suppress 'soft' problems in the 'Service 
Problems' overview?

Regards
-- 
Benoît Panizzon, <bp at imp.ch>
------------------------------------------------------------------------
ImproWare AG, UNIXSP & ISP                     Phone: +41 61 826 93 00
Zurlindenstrasse 29                            Fax:   +41 61 826 93 01
CH-4133 Pratteln                               Net:   http://www.imp.ch/
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