How to differentiate acknowledgment notificati ons

[Tedman Eng]

The wording was probably a bit confusing originally.  Revised question a
bit:

I am wondering if there is a way to easily control acknowledgement
notifications amongst contact(s) similar to the  w,u,c,r
notification_options.

The problem is that the escalation routine seems to consider
acknowledgements as part of the total notification count, so sometimes just
an acknowledgement notification gets sent as the escalated email.  Receiving
the tail end of a notification chain is not useful to the person receiving
it.

For example:

Notify #       Contact
----------------------------------------
1-3            Standard
4 -            Standard, Escalation

If 3 notification cycles pass, and then the operator acknowledges it,
notification #4 is the acknowledgement email.  This acknowledgement email
gets sent to the escalation contact.  




Nagios 1.2, Linux

Configs:

define contact{
        contact_name                    blah
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        }

define contact{
        contact_name                    phb
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        }

define hostescalation{ 
        hostgroup_name                  blahs_devices
        contact_groups                  blah_group, phb_group
        first_notification              4
        last_notification               *
        notification_interval           15
        } 


-----Original Message-----
From: Anthony Brock [mailto:Anthony_Brock at ous.edu]
Sent: Wednesday, September 15, 2004 11:37 AM
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] How to differentiate acknowledgment
notifications


What version of Nagios are you seeing this with? I just confirmed the
correct behavior on our Nagios 1.2 installation...

Tony



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