is there a way to send both single and multiple alerts?

[Lewis Getschel]

It looks like you asked this question last week, with a different 
subject line, too... Unless that's the mailserver too <smile>

I did it with multiple "serviceescalation" definitions too, (one for my 
helpdesk to see for awhile (theirs start at 2 and don't stop), then one 
to me if they don't act on it (mine only runs on the 7th, this lets them 
see it for 5 hours, before I do it). As far as I can tell that's the 
only way to do it.
Lewis

Daniel maher wrote:

> Hello all,
>
> I am wondering if there is a way to send a /single/ alert to one 
> contact, but multiple alerts to another. To explain further;
>
> If “service A” goes critical it will generate alerts to the associated 
> contact based on the “notification_interval” setting. No problem there 
> – that’s normal operation. What I’d also like is to have a /single/ 
> alert sent out to a pager gateway as well.
>
> I was thinking that I could define a service escalation for “service 
> A”, with both “first_notification” and “last_notification” set to 1, 
> so that when the alert is triggered, it will send out one alert to the 
> pager, and then the escalation is done. What I’m not sure about is 
> whether it will default back to the normal alerting method 
> (non-escalated) after that single iteration.
>
> Or, is there another way?
>
> p.s. Please accept my apologies if the list receives this message 
> twice. Our mail server was playing games for a bit!
>
> **Daniel Maher**
>
> System Engineer
>
> **ACE TECHNOLOGY INC.**
>
> 100, boul. Alexis-Nihon, suite 593
>
> St-Laurent (Québec) H4M 2P1
>
> Tel: 514-485-2307
>
> Fax: 514-485-3494
>
> dmaher at acetechnology.com <mailto:dmaher at acetechnology.com>
>
> www.acetechnology.com <http://www.acetechnology.com>
>

-- 
Lewis Getschel             | Today is done...
WesternGeco                |     Today was fun...
1625 Broadway              |         Tomorrow is another one.
Denver, CO 80202           |
Direct Phone - 303-389-4407|        -- Dr. Seuss --




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