Deleting Acknowledgement comments

[Andrew Laden]

Persistent comments, according to the docs, control if the comment survives
a nagios restart. This has nothing to do with the comment surviving the Ack
being cleared. 

	Speaking of Documentation, I am having trouble finding documentation
for end users. (ie, how to operate the GUI. What the difference between
disabling notification, disabling checks, ack'ing a problem, etc. ) You have
to infer a lot of it from the code. It would be nice to have a "helpdesk"
level of documentation for the GUI. 

The "if there is only one" is useless without the search feature in front of
it. I think the search feature is pretty important. I have hundreds of
machines. I know that one of them is going to go down, so I want to schedule
it for downtime (via the gui) Right now, I have to click through screens to
find the host. Either look at the very long detail or overview pages, or
else try to guess what hostgroup it might be in. Having a place that I could
just type in the name would be a big help. (I know I can bring up the URL
and type it in directly, but this isnt user friendly, especially since the
page is in frames so you cant see the URL.

What is the ETA on the New GUI? 


-----Original Message-----
From: nagios-users-admin at lists.sourceforge.net
[mailto:nagios-users-admin at lists.sourceforge.net] On Behalf Of Andreas
Ericsson
Sent: Thursday, June 16, 2005 1:57 PM
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Deleting Acknowledgement comments

Andrew Laden wrote:
> Can Nagios be automatically set up to delete Comments associated with 
> Acknowledgements? IE. There is a problem. I ack the problem and 
> include a comment.
> 
>  The problem goes away. The Ack clears but the comment remains. I'd 
> like the comment to clear as well, Else I have to go in manually, look 
> at all the comments, see which ones are on services that are no longer 
> problems, and clear them manually one at at time.
>  

This is called "Persistent Comments" and can be defined through the GUI with
a checkbox when acking the problem (at least in nagios 2.x, although I'm
fairly sure this was in 1.x as well).

> As a side note, for some enhancement requests.
> 1: Ability to apply delete multiple comments from a single web page. 
> (ie, a checkbox for each comment, and an apply to all button.
> 2: A search field, so I can type in the name of a host, and have 
> nagios list the hosts, or if there is only one, list the service 
> details for the one host. Makes it much easier to find hosts.

The part after the 'or if there is only one' is already implemented in
Nagios 2.x.

> 3: Combine 1 and 2, so I can search for a set of hosts, and apply a 
> comment/downtime/etc to all of them. This way, I don't have to set up 
> hostgroups for every possible combinations of hosts that I would like 
> to work on.
> 
> I am running Nagios 1.1

While these functions are all good and well, the current GUI will be dropped
for something else entirely. This new GUI will most likely keep comments in
a database by itself and only let Nagios know of acknowledgements (for
notification purposes). No new features are planned for the current GUI,
although patches implementing obviously desirable features are often
accepted.

Obviously desirable in this case means that no sane person can have anything
to object to them, or they are optional and unobtrusive if unused. Patches
that depend on the mood or opinion of the user are usually ignored.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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_______________________________________________
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::: Messages without supporting info will risk being sent to /dev/null