Fwd: saw your posting on Nagios

[Ethan Galstad]

Jacob, Marc, et al -

I was not aware that this was happening, but I would like to thank 
you for shedding light on this issue.  I have been in talks with RR 
regarding a potential partnership, but nothing has been finalized as 
of yet.  To say that there is currently a partnership of some kind is 
simply not true.  I have contacted RR regarding this matter and have 
received assurances that this type of solicitation will not occur in 
the future.

FYI, if anyone receives similar inquiries from other companies or 
individuals as a result of their postings on the Nagios mailing 
lists, please let me know and I will do my best to resolve the issue 
ASAP.  In my opinion, it is unacceptable for companies to solicit 
potential customers by trolling the lists.  It damages the integrity 
of not only the lists, but of the company in question as well.

Sorry for any trouble this may have caused you and/or others.  Again, 
thank you for bringing this matter to my attention.


On 21 Sep 2005 at 12:12, Marc Powell wrote:

> I received a similar message from her on 4/20/2005. I responded
> indicating that it was bad behavior to troll technical mailing lists
> for business leads. It seems they don't agree. 
> 
> I doubt they have any kind of 'partnership with Nagios'. Her earlier
> description to me is probably more accurate --
> 
> "We're a software notification company configured to work with Nagios
> monitoring package."
> 
> I had suggested that they ask Ethan to be listed on
> http://www.nagios.org/products/notification/. I take the lack of them
> being listed there as further evidence that they don't have such a
> partnership. Regardless, using this mailing list to gather leads is
> still wrong and they should be removed from the list if they are on
> it. They'll still be able to gather the addresses but they'll have to
> work harder to do it.
> 
> --
> Marc
> 
> > -----Original Message-----
> > From: nagios-users-admin at lists.sourceforge.net [mailto:nagios-users-
> > admin at lists.sourceforge.net] On Behalf Of Jacob Laack Sent:
> > Wednesday, September 21, 2005 7:01 AM To:
> > nagios-users at lists.sourceforge.net Cc: veronica at reliableresponse.net
> > Subject: [Nagios-users] Fwd: saw your posting on Nagios
> > 
> > Nagios-Users Admins-
> > I received this e-mail yesterday.  Apparently this "Veronica" is
> > using this mailing list as a marketing tool instead of its original
> > purpose.
> I
> > think it'd be appropriate to remove her from the list.
> > -Jake
> > 
> > >>> "Veronica Proksch" <veronica at reliableresponse.net> 9/20/2005
> 3:25:19
> > PM >>>
> > Hi Jacob,
> > 
> > Reliable Response has a partnership with Nagios. Our integration
> offers
> > out-of-the-box notification:
> > 
> > *	Though Nagios offers escalation, all configuration must be done by
> > the administrator and is time consuming and error-prone.
> > 
> > *	Nagios only offers reporting on alerts - not for number of
> > notifications or on the response-time of your IT team. Reliable
> Response
> > delivers clean reporting and color charts to evaluate the work-load
> and
> > responsiveness of the IT team.
> > 
> > *	Only Reliable Response Notification allows the IT staff to
> > respond and check the status of alerts from their mobile devices
> > (example: Stuck in traffic? You can see who is working on the
> solution).
> > 
> > 
> > I'm interested in your feedback. I'll follow up with a call. Thank
> > you for your time.
> > 
> > Best,
> > 
> > Veronica Proksch
> > Sales Executive
> > Reliable Response, LLC
> > O: 303 542 1989
> > C: 303 725 4634
> > veronica at reliableresponse.net
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
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> 
> 



Ethan Galstad,
Nagios Developer
---
Email: nagios at nagios.org
Website: http://www.nagios.org



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