Does anyone on this list actually reply to problems

Thomas Sluyter nagios at kilala.nl
Fri Aug 11 16:47:04 CEST 2006


On 11 Aug, 2006, at 16:41, Travis Rabe wrote:

> I have posted my problem in two forums and on this list and I have  
> yet to
> get an answer.  Is this what the Nagios community is always like?   
> Is this
> poruct that unsupported?

Dude, this is the first e-mail with your name on it that I see  
passing through this mailing list.

Also: it's an open source project with a small development team. Of  
course you can't expect "great" tech support! Naturally, no  
disrespect to the Dev Team. They're doing what they can :)

As with most open source projects most of the support is community- 
based. Users helping users... If you want "real" Nagios support, hire  
one of the Nagios consulting agencies.

Regards,


Thomas

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