Automated on-call contact updates...

[Az]

> I was just looking for some input as to what people do in terms of
> on-call calenders and integration into Nagios.
>
> I've just setup Bluez and Gnokii so I can SMS alerts to an on-call
> engineer and I'm wondering how best to go about automating the process
> of who gets called when.
>
> Are there any existing packages out there or am I going to have to
> cobble some scripts together? I assume if I use a $USERn$ variable in
> resource.cfg to hold the current on-call number, that would require a
> restart/reload of Nagios to be re-read when updated?
>
>   
We have our own home grown SMS system using SMS Server Tools as a back 
end, with a web front end to manage contacts. Each of our support teams 
has a teamname.oncall contact defined in Nagios and in the SMS system. 
In the SMS system it just points to a human contact (essentially its 
just using a Sendmail style alias file). The team leaders of the teams 
can change what the oncall alias points to whenever they change their 
roster. Thus, Nagios never changes. The SMS system has other features, 
but this gives you an idea of how we went about that particular problem.



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