Acknowledge issues via e-mail

[Chad Osmond]

Look into using something like RT from Bestpractical. There are quite a
few posts about making them work together. Basically, if there is a
problem with a host or a service it will open a ticket, and then you can
take the ticket from RT, once the system comes back up the ticket is
closed.

If you don't have a ticketing system it may be a nice integration.

Chad 

-----Original Message-----
From: nagios-users-admin at lists.sourceforge.net
[mailto:nagios-users-admin at lists.sourceforge.net] On Behalf Of Dany
Allard
Sent: January 30, 2006 1:52 PM
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Acknowledge issues via e-mail

Hello everyone

 I did a few google searches, and looked through Nagiosexchange but I
was not able to find anything that would allow me to acknowledge issues
via e-mail.

 What I would like to be able to do is receive and e-mail for a problem,
then be able to reply to that e-mail acknowledging the issue.
This would likely be used for on-call people to acknowledge problems
from their mobile phones.

 Any input would be appreciated? Or any alternative solutions?

 Thank you all for your time.

Dany Allard
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