Service time out immediately sets hard state?

Andrew Laden Andrew.Laden at tudor.com
Tue Jul 11 16:48:19 CEST 2006


Heya

Running Nagios 2.0b6.

I have a service check that runs fine most of the time, but occasionally
(about once a day)  the check takes too long to run, and hits the
Service check timeout limit.

It appears that hitting this limit is treated as an immediate hard
error, even though I have max_check_attempts for the service equal to 5.
I would prefer it to be a soft error, so that I can retry withouth
sending out notification et al. Is this possible?

 One item that may be affecting the issue is that the service was in a
hard warning state at the time. I believe that this should not make a
difference, as a service in a hard warning that gets a critical return
goes into a soft critical normally. I think this is just a special
property of the service check timeout trigger.

I don't want to increase the service check timeout limit, because I
don't want to affect the other 99% of the services that are fine.

Thanks
-Andrew
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