R: acknowledge

[Hugo van der Kooij]

On Thu, 11 May 2006, jeff vier wrote:

> On Thu, 2006-05-11 at 18:21 +0200, Hugo van der Kooij wrote:
> > On Thu, 11 May 2006, jeff vier wrote:
> >
> > > On Thu, 2006-05-11 at 17:01 +0200, Marco Borsani wrote:
> > > > Well...
> > > >
> > > > I try link you suggested me, but I do not understand how it can help me....
> > >
> > > You said "My target is to reduce the number of CRITICAL flags on the
> > > Nagios Web Page."
> >
> > Come to think of it. I find this a rather peculiar target. I would say
> > solving the problem is your target and getting all green accross the board
> > with Nagios is the way to show it.
> >
> > Just getting everything green without solving the problem sounds rather
> > shortsighted to me. Why bother to perform the checks? Just show some
> > greenish static pictures and everyone is happy. I bet you can even reduce
> > staff.
>
> For us, the problem is that with over 6,000 services and 5 different
> teams (Software, Networking, Infrastructure, Unix Administration, and
> Internal Development) all working with the same monitoring system,
> having the screens in the NOC showing problems that are already being
> actively worked on would be horribly annoying.

I don't think the TAC view is meant for this. I would expect a NOC to use
the host and service views with the proper filter. Pretty much like the
default "Service Problems" and "Host Problems" menu items.

If Nagios is this important to you it should not be that hard to find
someone to write a tac.cgi variant with your custom filters build in or
available as option.

Hugo.

-- 
	I hate duplicates. Just reply to the relevant mailinglist.
	hvdkooij at vanderkooij.org		http://hvdkooij.xs4all.nl/
		Don't meddle in the affairs of magicians,
		for they are subtle and quick to anger.


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